With Telenor Emergency Load, you can now get a loan of Rs.15.00. This loan amount can be used for all prepaid services excluding Balance Transfer. The service is available for all djuice and Talkshawk customers and the service fee is paid upon loan return (your next successful recharge)
|PAYG||Rs. 3.00 incl. Tax|
What is the validity of this amount?
Validity for Emergency Load amount is 30 days
How can I check details about my Emergency Load Balance?
Balance can be checked via standard balance inquiry USSD code *444# which will be charged at Rs. 0.20+tax.
Can I request for another Emergency Load if I have still not cleared the first amount?
No, you will have to clear the amount via recharging before requesting for another one.
What happens if a customer migrates from a prepaid price plan to postpaid?
The loan will be flushed. We will verify if the customer has remaining unpaid loan amount before migration and ensure repayment via recharging.
What are the charges for USSD dial code *0# ?
USSD dial code *0# is free
Terms and Conditions:
If you have already taken a loan, you cannot opt for another loan until you recharge and return the current loan + service charge.
There is no restriction on having a minimum balance to avail this service, having cleared all previous Loan requests.
Emergency Load will be repaid upon first successful recharge. Rs 15 plus Rs 3 (including tax) service fee will be deducted from recharge.